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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A popup will show up. It comprises thorough info about all the operations that you can perform on the given page. Each pop-up window opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast collection of how-to videos illustrating how to work with our hosting Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you searching for, take a peek at our extensive Frequently Asked Questions section, which contains questions asked by real customers and provides practical solutions. We periodically "revamp" our Frequently Asked Questions database with new questions & answers in an attempt to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, you can touch base with our fantastic team of customer service technicians available 24-7 and eager to help you with any issue. Each trouble ticket you send will be responded to within 60 minutes (the average trouble ticket response time being just twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 97258

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com